AgentOS 2.0:Enterprise Agentic CX & Revenue Operating System

The Omnichannel AgentOS That Turns Every Customer Interaction Into Revenue

Equip your enterprise with CPaaS-native WhatsApp & Voice AI, Anthropic Model Context Protocol (MCP) tool orchestration, Two-Way Human Studio, Conversational CDP, and 100% Interaction QA Scoring.

Anthropic MCP Tool Protocol
Conversational CDP (Customer 360)
100% Interaction QA Engine
Two-Way Human Studio
app.zunbur.ai/dashboard/conversations
Z
Zunbur AI Assistant

Active 24/7 • Meta API

E-commerce & Store

Hi! Do you have the Premium Leather Jacket in size Large in stock?

10:14 AM ✓✓
AI Assistant (0.8s reply)

Yes! We have 4 units left in Large. Price is Rs. 4,999 with Free Express Shipping. Would you like me to reserve one or place your order right now?

🧥

Classic Leather Jacket (L)

Rs. 4,999 • In Stock

Order Now
10:14 AM
Autonomous AI ExecutionClick tabs above to switch mode

Real-Time Performance

Live stats updated automatically

Live Feed

Direct WhatsApp Sales

Rs. 482,900

+34.2% this month

Order Conversion Rate

18.4%

Zero customer wait time

Order #2941 Confirmed

Automated checkout via WhatsApp • 2 min ago

Just now
Modular Engine ActiveExplore capabilities

< 0.8s

Autonomous MCP Tool Dispatch

100%

Interaction QA Audit Coverage

360°

Conversational CDP Timeline

24/7

Inbound Voice & WhatsApp AI

See it in action

Watch how Zunbur AI handles customer conversations, bookings, and orders via WhatsApp

Sales Pipeline

AI qualifies leads and routes to your sales team

New Lead(5)
Emma Walker
Interested in getting a quote
Liam O'Connor
Need insurance info
Qualified(3)
Nina Patel
Looking for home insurance
Proposal(2)
Ava White
Reviewing plans
Won(4)
Mia Anderson
Signed up!
Engage
Qualify
Assign
Win
9:41
LG
Your Business
Online • AI Assistant
Hi, I'm interested in home insurance
11:28 AM
Hello! 👋 I'd be happy to help you get a quote. What type of property?
11:28 AM
🏠 House
11:28 AM
What coverage type do you prefer?
11:28 AM
Comprehensive
11:28 AM
✨ Lead qualified • Assigned to Tim
Type a message
30%
Reduction in response time
3X
Faster lead conversion
24/7
AI availability
50+
Languages supported

Built for every industry

From retail to healthcare, Zunbur AI adapts to your business

Retail & eCommerce

Launch products, send personalized offers, and manage orders through WhatsApp.

Conversational orders
Cart management
Back-in-stock alerts
Order tracking
Abandoned cart
Loyalty rewards
Flash Sale Active
17% off on 3 items
Recent Order via WhatsApp
Leather Jacket
₹249 (17% off) • COD
AGENTOS ARCHITECTURE SPECIFICATION

The 5 Pillars of Zunbur AI AgentOS

Engineered from the industry-leading standards of Infobip AgentOS and Zendesk AI. Decoupled MCP tool execution, collaborative supervisory copilot, 100% QA scoring, and conversational Customer 360.

Anthropic MCP Standard

Model Context Protocol (MCP) Tool Layer

Decouples LLM reasoning from backend systems using official Draft-07 JSON Schemas. Executes Catalog, Orders, Bookings, Knowledge, CDP, and External Microservices with zero-code glue.

12 built-in tools across Catalog, Orders, Appointments & CDP
Dynamic discovery for external MCP microservices (/tools/list)
Tenant-scoped capability sandboxing and input validation
Zero prompt injection risk via strict schema boundaries
Native AgentOS CapabilityDeploy now
Zendesk-Style Studio

Two-Way Human Studio & Copilot

Empowers human staff with collaborative supervisory controls. AI summarizes ongoing conversations, tracks customer sentiment, and suggests the 3 next-best responses in real time.

Zero-drop bidirectional handoff (AI ⇄ Human supervisor)
Real-time customer sentiment gauge & intent telemetry
Instant AI draft suggestions with 1-click insert
"Needs Staff" escalation queue with SLA response tracking
Native AgentOS CapabilityDeploy now
Continuous Auditing

100% Interaction QA Scoring Engine

Audits 100% of customer conversations automatically. Scores agent empathy, accuracy, autonomy %, and policy adherence, eliminating blind spots in your customer experience.

5-factor mathematical scoring model (90+ Excellent tiering)
Real-time compliance checks & hallucination detection
Detailed scorecard drawer with turn-by-turn evaluation
Executive quality analytics across all agent interactions
Native AgentOS CapabilityDeploy now
Self-Optimizing Knowledge

Resolution Learning Loop

The autonomous continuous-improvement engine. Discovered knowledge gaps and unresolved customer queries are automatically queued for 1-click promotion to verified store FAQs.

Autonomous detection of knowledge gaps from failed turns
1-Click candidate FAQ approval and promotion workflow
Instant semantic RAG vector updates across catalogs
Prevents repeated agent errors and escalations permanently
Native AgentOS CapabilityDeploy now
Infobip AgentOS CDP

Conversational CDP (Customer 360)

Unified cross-channel identity graph stitching WhatsApp conversations, Asterisk SIP phone calls, e-commerce orders, and service bookings into a chronological customer timeline.

Unified Lifetime Value (LTV) combining orders & bookings
Full omnichannel activity timeline in live Human Studio
Automated churn risk prediction & VIP tier classification
Dynamic contact tagging and shared agent notes
Native AgentOS CapabilityDeploy now
VOICE AI • ZERO MISSED CALLS

24/7 Inbound Voice AI Phone Receptionist

Forward your mobile number or connect a direct Asterisk SIP line. Human-sounding Voice AI answers in fluent Urdu or English, takes customer orders, books consultations, answers questions, and transfers urgent callers directly to your staff.

⚡ Simple Mobile Call Forwarding
🎙️ Native Urdu & English Speech
MODULAR ENGINE PLUGINS

Turn-Key Modular Engines for Every Business Workflow

Enable only what you need. Tailor your tools, agent intelligence, and dashboards in one click.

Commerce & Retail

Catalog & Direct Orders Engine

Turn WhatsApp conversations into automated storefronts with full inventory and checkout.

Visual product catalogs in WhatsApp chat
Instant shopping cart creation & order checkout
Automated inventory tracking & low stock alerts
Direct order receipts & payment tracking
Modular Add-onTry this module
Clinics & Services

Appointments & Scheduling Engine

Eliminate booking friction with automated calendar sync and 24/7 appointment scheduling.

Two-way Google Calendar availability sync
Intelligent slot suggestions & booking confirmation
Automated WhatsApp appointment reminders
Zero double-booking guarantee & easy rescheduling
Modular Add-onTry this module
B2B & Real Estate

Lead Capture & Qualification Engine

Capture high-intent prospects and gather budgets, project scopes, and quote requests automatically.

Autonomous prospect qualification questionnaires
Budget, timeline, and requirement extraction
Instant CRM contact capture & lead scoring
Real-time lead notifications sent to your team
Modular Add-onTry this module
Universal Care

24/7 AI Knowledge Base & Support Engine

Teach your AI your exact policies, FAQs, and documentation for instant, accurate customer answers.

RAG semantic search across your documents & FAQs
Answers business hours, locations, and return rules
Multilingual responses in Urdu, English & 24+ languages
Seamless human agent handoff when needed
Modular Add-onTry this module

Anthropic MCP Tools

Standardized tool layer for commerce, scheduling, and custom API webhooks

Official Meta Cloud API

Direct connection with no third-party markups or middleman latency

Two-Way Human Studio

Seamless supervisor handoff with sentiment monitoring and Copilot drafts

100% Interaction QA

Continuous evaluation loop automatically resolving business knowledge gaps

TRANSPARENT VALUE

Simple, Transparent Pricing

14-day free trial on Cloud. No credit card required. Cancel anytime.

Open Source

Free

Self-host on your own cloud or local server

  • Full source code access
  • Unlimited conversations
  • All 4 modular engines included
  • Self-hosted PostgreSQL & Docker
  • Community support on GitHub
Get Started
Most Popular

Cloud Growth

$29/month

Fully managed with high-speed Meta Cloud API & Voice AI

  • 14-Day Free Trial (No card needed)
  • Managed WhatsApp Cloud API integration
  • 24/7 AI Phone Receptionist (Urdu & English)
  • Unlimited Products, Services & FAQs
  • Google Calendar & Booking Automation
  • Broadcast Campaigns & ROI Analytics
  • Priority 24/7 technical support
Start 14-Day Free Trial

Enterprise

Custom

For multi-location brands, franchises & high volume

  • Everything in Cloud Growth
  • Dedicated account manager
  • Custom SIP trunk & telephony routing
  • Custom CRM / ERP & POS integrations
  • Tailored AI Agent fine-tuning
  • Custom SLA & 99.99% uptime guarantee
Get Started
Get Started in 10 Minutes

Ready to Turn Every Conversation Into Revenue?

Deploy autonomous WhatsApp sales, Voice AI phone reception, and supervisory Human Studio Copilot in under 10 minutes.

No credit card required
Instant Meta API setup
Cancel anytime